About this role
Capco's Business Consulting practice is seeking an AI Business Consultant or Senior Consultant to help leading financial services organisations turn AI ambition into practical business transformation. This role sits at the intersection of business transformation, AI enablement, and delivery consulting, supporting clients as they adopt and scale AI capabilities across their businesses.
You will work closely with stakeholders across business, operations, technology, risk, and compliance teams to support the delivery of AI-enabled transformation initiatives. Day-to-day activities include identifying practical opportunities to embed tools such as GPT, Copilot, and broader AI/ML solutions into day-to-day operations, translating business challenges into actionable use cases, and supporting workshops, requirements gathering, and implementation activities.
This role combines elements of business consulting, change management, project delivery, and AI commercialisation, with a strong focus on helping organisations confidently and responsibly adopt emerging technologies through practical, human-led delivery. You will collaborate with cross-functional teams including product owners, engineers, data specialists, and risk and compliance professionals to test, validate, and roll out AI-enabled solutions with human-in-the-loop review and appropriate controls.
Capco offers a collaborative environment where you can contribute to AI transformation initiatives across Banking & Payments, Capital Markets, Wealth & Asset Management, or Insurance. This is an opportunity to help clients embed AI into workflows, operating models, and business processes while encouraging responsible experimentation and adoption within regulated environments.
Requirements
- Experience working within financial services environments, with SME-level exposure to Banking & Payments, Capital Markets, Wealth & Asset Management, or Insurance.
- Strong understanding of AI tools and the wider AI/ML ecosystem, including GPT, Copilot, generative AI, NLP, and emerging AI-enabled productivity solutions as well as practical AI-infused ways of working.
- Experience supporting transformation programmes, product delivery, or process improvement initiatives, with exposure to responsibilities aligned to Business Analysis or Project Management.
- Ability to engage confidently with stakeholders across business and technology teams, translating complex concepts into clear, practical, and commercially relevant outcomes.
- Collaborative and adaptable mindset, with an interest in helping organisations navigate the people, governance, risk, and change aspects of AI adoption within regulated environments and curiosity to experiment responsibly with approved AI tools.
Responsibilities
- Support financial services clients in identifying and delivering AI-enabled opportunities that improve operational efficiency, employee productivity, and business innovation using approved AI tools and practical automation where they add value.
- Partner with stakeholders to translate business challenges into practical AI use cases, supporting workshops, requirements gathering, delivery coordination, and implementation activities.
- Contribute to AI transformation initiatives across Banking & Payments, Capital Markets, Wealth & Asset Management, or Insurance, helping clients embed AI into workflows, operating models, and business processes.
- Work alongside cross-functional teams including product owners, engineers, data specialists, risk, and compliance teams to support the testing, validation, and rollout of AI-enabled solutions with human-in-the-loop review and appropriate controls.
- Deliver stakeholder engagement, training, communications, and change adoption activities that help organisations scale AI capabilities safely and effectively while encouraging responsible experimentation and adoption.
Benefits
- Hybrid working model based in London
- Opportunity to work at the forefront of AI transformation in financial services
- Exposure to a wide range of clients across Banking, Capital Markets, Wealth & Asset Management, and Insurance
- Collaborative environment with cross-functional teams including product, engineering, data, risk, and compliance
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