Senior Product Manager - Financial Crime (KYC/KYB)

1d1 day ago

Ebury

London, GB · Full-time · £85,000 – £115,000

About this role

Ebury helps ambitious businesses unlock global growth while fostering an environment where everyone feels they belong, are valued, supported and empowered to succeed. The Senior Product Manager will join the Financial Crime Intelligence Product domain to own the end-to-end KYC/KYB lifecycle across individuals, SMEs and complex corporate structures.

You will define how customers are identified, how their risk is understood and how that risk is continuously reassessed over time. The role balances customer experience, growth and risk trade-offs while translating regulatory requirements into clear product requirements and roadmaps.

You will partner with first-line and second-line operational and compliance teams as well as Data and Engineering colleagues to ensure controls are effective, explainable and audit-ready. Collaboration extends to optimising case management, review workflows and tooling across multiple jurisdictions.

This position reports to the Head of Financial Crime Intelligence Product and offers the opportunity to shape scalable onboarding and risk frameworks that support Ebury’s expansion into new geographies, customer segments and product verticals.

Requirements

Previous experience in fintech, payments, or regulated financial services.
4+ years’ experience as a Product Manager.
2+ years working on KYC/KYB or onboarding products.
Strong understanding of Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), business verification and corporate structures.
Experience designing or working with risk scoring systems, workflow/case management tools and data enrichment integrations.
Analytical thinking and proficiency with system design discussions.
Demonstrated ability to influence across functions and geographies to drive alignment and execution.

Responsibilities

Balance customer experience, growth, and risk trade-offs across onboarding and lifecycle of clients.
Define the strategy for KYC/KYB, ensuring alignment with Financial Crime Intelligence Product goals.
Translate strategy into a clear, actionable roadmap across KYC and KYB flows.
Handle jurisdiction-specific onboarding and regulatory requirements.
Design and drive improvements in customer KYC/KYB journeys, dynamic Customer Risk Rating frameworks, ongoing due diligence and trigger-based reviews.
Partner with first-line and second-line operational and compliance teams to ensure controls are effective and audit-ready.
Collaborate with operations teams to optimise case management, review workflows and tooling.
Partner with Data teams on risk scoring methodologies, data enrichment strategies and monitoring of customer risk over time.