Financial Crime Project Manager

6w1 month ago

American Express

London, GB · Full-time · £75,000 – £95,000

About this role

This role supports Global Merchant & Network Services business objectives through effective risk management, operational oversight, and strategic initiatives. The successful candidate will partner with business teams to identify and mitigate risks, enhance operational processes, and support regulatory compliance. Strong stakeholder management and a proactive approach to problem-solving are essential.

Daily tasks include partnering with business teams to proactively identify, assess, and mitigate risks. The role also involves monitoring emerging issues, trends, and regulatory developments to ensure appropriate responses are implemented. Support the design and enhancement of controls and operational frameworks.

Collaboration with stakeholders across business, risk, compliance, technology, and operational functions is key. The role requires navigating complex, matrixed environments and influencing outcomes without direct authority. Strong communication and facilitation skills promote effective governance and compliance.

This role contributes to a culture of continuous improvement, accountability, and effective risk management. The successful candidate will support audit activities, issue management, and remediation efforts. Opportunities exist to develop policies and standards that support organisational objectives.

Requirements

Demonstrable experience in risk management, compliance, governance, operational excellence, change management, or a related discipline.
Strong understanding of regulatory environments, control frameworks, and operational risk management principles.
Experience supporting the implementation of policies, controls, processes, or regulatory requirements.
Ability to identify, assess, and communicate risks and potential mitigation strategies effectively.
Strong analytical and problem-solving skills, with the ability to manage ambiguity and translate complex issues into practical solutions.
Excellent stakeholder management and relationship-building skills, with the ability to influence outcomes without direct authority.
Strong communication, facilitation, presentation, and consultation skills.
Self-motivated, adaptable, and accountable, with a demonstrated ability to drive initiatives independently and as part of a team.

Responsibilities

Partner with business teams to proactively identify, assess, and mitigate risks.
Monitor emerging issues, trends, and regulatory developments, ensuring appropriate responses are developed and implemented.
Support the design, enhancement, and implementation of controls, processes, and operational frameworks.
Collaborate with stakeholders across business, risk, compliance, technology, and operational functions to promote effective governance and compliance.
Contribute to the development, review, and implementation of policies, procedures, and standards.
Assess existing processes and operating models, identifying opportunities for improvement and recommending solutions.
Plan, coordinate, and monitor projects and initiatives, ensuring delivery against agreed timelines, milestones, and objectives.
Support audit activities, issue management, corrective action plans, and remediation efforts.