Compliance Officer

5w1 month ago

Wagestream

London, GB · Full-time · £50,000 – £70,000

About this role

Stream is on a mission to bring better financial wellbeing to frontline workers. We partner with employers like Bupa, Burger King, Greene King, and the NHS for fairer financial services around flexible pay. Over three million people access pay choices, shift tracking, savings, budgeting, coaching, and fair products in one super-app.

As Compliance Officer, you ensure Stream meets FCA requirements, client expectations, investor standards, and user needs. You understand the Consumer Credit Act, Consumer Duty, and other regulations. This role offers involvement in activities supporting regulatory compliance.

You report to the Director of Compliance and MLRO in a collaborative team providing Second Line support. The team assists business areas to achieve ambitious goals. You join over 200 passionate people across Europe and the USA building a category-leading fintech.

Stream is VC-backed, growing at scale-up pace with a social conscience. Founding investors include leading financial charities and impact funds. We operate on a social charter, ensuring every product improves financial health and cuts the £5.6bn premium for lower-income earners.

Requirements

3-5 years experience in a consumer lending environment, with credit cards or unsecured personal loans
Inquisitive and truth seeking attitude with an inclination to challenge the status quo
Excellent communication skills and ability to collaborate
Good understanding of the requirements of the Consumer Credit Act, the Consumer Duty, and other regulatory requirements
Experience providing Second Line compliance support
Knowledge of FCA expectations and regulatory developments

Responsibilities

Assist the Director of Compliance to develop and maintain the company compliance framework, policies, and procedures in line with industry best practice and regulatory requirements
Review and provide feedback on financial promotions
Provide compliance guidance, including on the requirements of the Consumer Credit Act, CONC, and Consumer Duty
Complete monitoring reviews and risk assessments of First Line activities, feedback findings, track actions to closure
Devise training for staff on compliance topics and monitor understanding
Assist in the compilation of relevant management information and identify trends
Keep abreast of regulatory developments and industry best practice, communicate to business areas
Review new relationships, initiatives, and products for regulatory impact