eTrading Production Support Engineer

3w3 weeks ago

Talan

London, GB · Full-time · £75,000 – £100,000

About this role

Step into a high-performance environment at the heart of global markets as an eTrading Production Support Engineer. Join a fast-paced Application Support team in London, part of a global organisation. Support cutting-edge eTrading platforms used across New York, Tokyo, and Singapore.

Oversee day-to-day production support for critical FX applications and monitor system health. Perform capacity and performance management while resolving incidents efficiently. Lead change management activities, including planning, scheduling, and implementing upgrades.

Collaborate with developers, business analysts, and infrastructure teams to enhance platform performance, stability, and low-latency capabilities. Develop automation tools and scripts to boost operational efficiency. Take ownership of specific applications and tools, becoming the subject matter expert.

Participate in an on-call rota and occasional weekend work to support production deployments. Work in a hybrid setup with 3 days in the office. Thrive in a dynamic financial services environment focused on electronic trading systems.

Requirements

Strong Python scripting skills for building tools and automation
Solid understanding of Linux (Red Hat), with a focus on performance tuning
Broad IT knowledge, preferably within a trading or financial services environment
Hands-on experience with scripting: Python, Shell, SQL
Hands-on experience with DevOps tools: Jenkins, Ansible, Artifactory
Hands-on experience with monitoring: ITRS Geneos, Zabbix, or similar
Solid understanding of networking: firewall infrastructure and multicast messaging
Familiarity with electronic trading systems (FX or other asset classes)

Responsibilities

Oversee the day-to-day production support for critical FX applications
Monitor system health, perform capacity and performance management, and resolve incidents efficiently
Lead change management activities, including planning, scheduling, and implementing upgrades
Collaborate with developers, business analysts, and infrastructure teams to enhance platform performance, stability, and low-latency capabilities
Develop automation tools and scripts to support operational efficiency
Take ownership of specific applications and tools, becoming the subject matter expert
Participate in an on-call rota and occasional weekend work to support production deployments