Risk and Audit Manager (Operations)

6w1 month ago

Lloyd's

London, GB · Full-time · £90,000 – £120,000

About this role

Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world. Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.

The Risk and Audit Manager (Operations) sits within the Operations Service Resilience and Risk function. This team defines the strategic direction of risk within Operations and ensures all teams manage risks and controls in alignment with that direction. Team members take a management role to shape and improve specific workstreams.

Lead the Operations Risk Management Framework and act as liaison between Operations and Group Risk. Manage audits, oversee policies and standards, and ensure compliance with frameworks like SMCR. Support the Operations Leadership Team with updates for governance forums.

Develop Management Information reporting on risk, audit outcomes, and control effectiveness. Collaborate with stakeholders to identify emerging risks and remediation strategies. Contribute to broader Operations initiatives across governance, reporting, and resource management.

Share our values: we are brave; we are stronger together; we do the right thing. Build a future that’s more sustainable, resilient, and inclusive at Lloyd’s. Join us to build a braver future.

Requirements

Working collaboratively across multi-party teams and stakeholders to deliver high quality outputs
Experienced in forming constructive partnerships and mutually beneficial solutions with third parties
Experience of implementing sustained process and culture change in risk management
Strong knowledge of risk frameworks, governance, and control assurance in operations
Proven expertise in managing internal and external audits end-to-end
Familiarity with regulatory regimes like SMCR in financial services
Ability to prepare MI reporting and support leadership in governance forums

Responsibilities

Lead the Operations Risk Management Framework, ensuring all relevant risks are identified, proactively governed, and effectively managed through to resolution
Act as the primary liaison between Operations and Group Risk, aligning risk management processes, governance structures, and reporting mechanisms
Ensure robust and fit-for-purpose controls are in place within Operations to support effective management of Group Technology risks
Design, implement, and oversee the Operations Policies and Standards Framework, ensuring all policies and standards are comprehensive and current
Manage all Operations-related audits, including auditor engagement, scheduling, project management, quality assurance, and action tracking
Define and oversee Operations’ compliance with regulatory frameworks such as the Senior Managers and Certification Regime (SMCR)
Support the Operations Leadership Team by preparing updates for risk governance forums and responding to regulatory requests
Develop and deliver Management Information (MI) reporting on risk, audit outcomes, and control effectiveness