Senior Product Manager - Financial Crime

3h3 hours ago

Ebury

London, GB · Full-time · £85,000 – £115,000

About this role

Ebury helps ambitious businesses unlock global growth while fostering an environment where everyone feels they belong, are valued, supported and empowered to succeed. As the company expands across new geographies and product verticals, robust KYC and KYB capabilities are critical to enabling growth while maintaining regulatory compliance.

The Senior Product Manager owns the end-to-end KYC/KYB lifecycle for clients across individuals, SMEs and complex corporate structures. The role defines how customers are identified, their risk understood and continuously reassessed over time in line with Financial Crime Intelligence Product goals.

Day-to-day work involves balancing customer experience, growth and risk trade-offs across onboarding and the client lifecycle. The role partners with compliance, operations, data and engineering teams to translate regulatory requirements into product requirements and optimise workflows and tooling.

This position reports to the Head of Financial Crime Intelligence Product and offers the chance to shape strategy and execution in a hybrid London office environment with four days in the office and one day working from home.

Requirements

Previous experience in fintech, payments or regulated financial services.
4+ years experience as a Product Manager.
2+ years working on KYC/KYB or onboarding products.
Strong understanding of Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), business verification and jurisdictional regulatory requirements.
Experience designing or working with risk scoring systems, workflow/case management tools and data enrichment integrations.
Analytical thinking and proficiency with system design discussions.
Demonstrated ability to influence across functions and geographies to drive alignment and execution.

Responsibilities

Balance customer experience, growth and risk trade-offs across onboarding and lifecycle of clients.
Define the strategy for KYC/KYB ensuring alignment with Financial Crime Intelligence Product goals.
Translate strategy into a clear actionable roadmap across KYC and KYB flows.
Handle jurisdiction-specific onboarding and regulatory requirements.
Design and drive improvements in customer KYC/KYB journeys, dynamic risk rating frameworks and ongoing due diligence processes.
Partner with first and second line operational and compliance teams to ensure controls are effective and audit-ready.
Collaborate with operations teams to optimise case management, review workflows and tooling.
Partner with Data and Engineering teams on risk scoring, data enrichment, customer data models and workflow orchestration.