Risk and Audit Manager (Operations)

5w1 month ago

Lloyd's

London, GB · Full-time · £90,000 – £120,000

About this role

Lloyd’s is the world’s leading insurance and reinsurance marketplace, sharing collective intelligence and risk expertise of the brightest minds for a braver world. The Risk and Audit Manager (Operations) sits within Operations Service Resilience and Risk, defining strategic risk direction and ensuring alignment across teams for maximum value.

Lead the Operations Risk Management Framework to identify, govern, and resolve risks proactively. Act as primary liaison with Group Risk, aligning processes, governance, and reporting. Ensure fit-for-purpose controls manage Group Technology risks within the Corporation’s risk appetite.

Design and oversee the Operations Policies and Standards Framework with regular reviews. Manage end-to-end Operations audits, including engagement, scheduling, and action tracking. Support Operations Leadership with governance updates and regulatory responses.

Develop Management Information reporting on risk, audits, and controls for decision-making. Collaborate with stakeholders to address emerging risks and remediation. Contribute to broader Operations initiatives in governance, communications, and financial analysis amid shared values of bravery and unity.

Requirements

Working collaboratively across multi-party teams and stakeholders to deliver high quality outputs
Experienced in forming constructive partnerships and mutually beneficial solutions with third parties
Experience of implementing sustained process and culture change
Expertise in risk management frameworks and governance alignment with Group Risk standards
Proficiency in managing internal and external audits end-to-end
Knowledge of regulatory frameworks including Senior Managers and Certification Regime (SMCR)
Ability to develop MI reporting on risk, audits, and controls

Responsibilities

Lead the Operations Risk Management Framework, ensuring all relevant risks are identified, proactively governed, and effectively managed through to resolution
Act as the primary liaison between Operations and Group Risk, aligning risk management processes, governance structures, and reporting mechanisms
Ensure robust and fit-for-purpose controls are in place within Operations to support effective management of Group Technology risks
Design, implement, and oversee the Operations Policies and Standards Framework, ensuring comprehensive and current policies with regular review
Manage all Operations-related audits (internal and external), including auditor engagement, scheduling, project management, and action tracking
Define and oversee Operations’ compliance with regulatory frameworks such as the Senior Managers and Certification Regime (SMCR)
Support the Operations Leadership Team with updates for risk governance forums and regulatory information requests
Develop and deliver Management Information (MI) reporting on risk, audit outcomes, and control effectiveness