About this role
LHV Bank Limited is a UK-licensed bank operating across Retail Banking, SME Lending, and Banking Services (BaaS). We are seeking a proactive Financial Crime Analyst for our growing Retail Banking team. This critical role protects customers and the business from financial crime, focusing on APP scams, AML investigations, and broader risks.
As first line of defence, conduct end-to-end investigations into potential financial crime, reviewing customer profiles and transactional behaviour. Review and disposition alerts from fraud and transaction monitoring systems. Investigate screening alerts including sanctions, PEP, and adverse media.
Support KYC processes like onboarding, periodic reviews, and Enhanced Due Diligence for higher-risk customers. Collaborate with teams across the bank such as Customer Operations, Product, and Compliance. Work independently in a fast-paced environment, prioritising workload with initiative.
Contribute to continuous improvement of AML and financial crime controls based on investigation outcomes and emerging risks. Maintain accurate records and ensure timely reporting to meet regulatory standards. Make a real impact by keeping customers safe amid expanding personal banking solutions.
Requirements
- Proven experience in AML and fraud investigations within a UK retail banking environment
- Strong knowledge of relevant UK regulations including AML, fraud prevention, and KYC requirements
- Experience conducting investigations using internal alerts and external intelligence sources
- Familiarity with the UK Money Laundering Regulations, Proceeds of Crime Act (POCA), and APP fraud reimbursement frameworks
- Analytical mindset with ability to interpret complex patterns and emerging risks
- Clear and confident communicator, both written and verbal
- Ability to work independently, prioritise workload, and use initiative in a fast-paced environment
- Competency using internal case management tools and external systems
Responsibilities
- Conduct end-to-end investigations into potential financial crime, with primary focus on anti-money laundering, reviewing customer profiles and transactional behaviour, escalating suspicious activity
- Conduct investigations into fraud typologies including Authorised Push Payment (APP) scams and card fraud, contacting customers directly where required
- Review and disposition alerts from internal fraud and transaction monitoring systems, identifying potential fraud and money laundering risks
- Review and investigate screening alerts including sanctions, PEP and adverse media alerts, escalating true matches
- Support KYC related processes including onboarding, periodic reviews and Enhanced Due Diligence (EDD) for higher-risk customers
- Contribute to continuous improvement of AML and financial crime controls, processes, and policies based on investigation outcomes and emerging risks
- Collaborate with teams across the bank (e.g. Customer Operations, Product, Compliance) to strengthen AML controls and financial crime defences
- Maintain accurate records of investigations and ensure timely reporting to meet regulatory and internal standards
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