Asset Management Client Skills Training & Technology Training Associate

18h18 hours ago

JPMorgan Chase & Co.

London, GB · Full-time · £55,000 – £75,000

About this role

In this role, you will develop, design, and deliver a suite of training programs for Asset Management professionals, with a focus on both client skills and proprietary technology platforms. You will play a key role in upskilling Client Advisors, Investment Specialists, and Client Service teams to best serve clients and maximize the value of our technology solutions.

Day-to-day, you will manage project plans and timelines, coordinate logistics, and measure the success of training initiatives to drive the Asset Management Training Strategy. You will design and deliver training on proprietary technology platforms, ensuring employees are confident and proficient in using these tools, and support strategic initiatives by providing insights for continuous improvement.

You will collaborate with regional and global team members and business stakeholders, seeking ways to simplify, improve, and add value to existing practices. You will also coordinate agendas, presentations, and follow-ups for internal forums such as management meetings, and work with subject matter experts to design engaging training content, assessments, and workshops.

This role offers the opportunity to contribute to the prioritization and execution of strategic business initiatives within a global financial services leader. You will help build scalable, consistent processes and bridge foundational programs to advanced learning, making a direct impact on how professionals serve clients and adopt technology.

Requirements

Passion for innovation, productivity, process improvement, and helping others grow.
Strong project management skills with attention to detail and the ability to execute multiple projects simultaneously.
Ability to synthesize information and formulate clear, compelling presentations for Senior Management.
Strong work ethic; self-starter with a creative, can-do attitude.
Excellent interpersonal and communication skills, coupled with strong quantitative and analytical problem-solving abilities.
High-level proficiency in MS Office products (PowerPoint, Excel, Word); experience with video and virtual meeting technology.
Experience delivering technology training or onboarding for proprietary platforms, ideally in a financial services or technology-driven environment.
Ability to translate complex technical concepts into clear, accessible training materials for diverse audiences.

Responsibilities

Manage project plans and timelines, coordinate logistics, and measure the success of training initiatives to drive the Asset Management Training Strategy.
Design and deliver training programs on proprietary technology platforms, ensuring employees are confident and proficient in using these tools.
Support strategic initiatives and key priorities by providing insights for continuous improvement.
Participate in collaborative initiatives with regional and global team members and managers, seeking ways to continually simplify, improve, and add value to existing business practices.
Communicate effectively with key business partners regionally and globally to understand initiatives and drive next steps, aiming to build scalable, consistent processes.
Collaborate with business stakeholders and subject matter experts to design engaging training content, assessments, and workshops, ensuring content builds on foundational programs and bridges to advanced learning.
Coordinate agendas, presentations, and follow-ups for internal forums such as management meetings.

Benefits

Opportunity to work at a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.
First-class business in a first-class way approach to serving clients.
Collaborative environment with regional and global team members and managers.
Role focused on building trusted, long-term partnerships.