Delivery Manager - Front Office Capital Markets Trading

1w1 week ago

Broadridge

London, GB · Full-time · £90,000 – £130,000

About this role

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. The Client Delivery Manager is accountable for managing client-facing delivery of front office capital markets trading solutions from approved scope through implementation, go-live, project closure, and transition to support.

This role ensures that client trading platform implementations are delivered against agreed scope, aligned to product roadmap commitments and governed with strong delivery controls, risk management, client communication, and operational readiness. Day-to-day, you will coordinate across clients, Product Management, Engineering, QA, Pre-Sales, Support, and Infrastructure teams to deliver trading solutions with discipline and transparency.

You will manage delivery in the context of front office trading workflows including order capture, order routing, execution management, trade capture, allocations, market data, and pre-trade controls. The role requires close engagement with traders, sales traders, trading operations, compliance, and technology stakeholders to manage expectations, decisions, and timelines.

This position offers the opportunity to own end-to-end delivery for major client initiatives while working with market connectivity, exchange integration, and venue certification. You will thrive in an environment that values quality, minimal disruption to client operations, and continuous improvement across the delivery lifecycle.

Requirements

Strong understanding of capital markets trading workflows and front office trading systems
Experience managing client-facing delivery of trading platform implementations or migrations
Knowledge of order and execution management processes, market connectivity, and trading venues
Familiarity with FIX protocol, integration testing, and venue certification procedures
Proven ability to coordinate cross-functional teams including Product, Engineering, QA, and Support
Experience with project governance, risk management, and client status reporting in a financial services environment
Proficiency in using Jira or similar tools for delivery planning and tracking
Excellent stakeholder management skills with the ability to engage traders, operations, and compliance teams

Responsibilities

Own end-to-end delivery execution for assigned front office capital markets client projects from delivery initiation through implementation, go-live, closure, and support handover
Manage delivery in the context of front office trading workflows including order capture, order routing, execution management, trade capture, allocations, market data, pre-trade controls, and post-execution handoff
Convert approved scope documents into executable delivery plans including milestones, tasks, dependencies, risks, acceptance criteria, and client readiness activities
Coordinate delivery activities involving exchange connectivity, broker connectivity, FIX integrations, market data feeds, venue certification, routing logic, and connectivity testing
Engage with traders, sales traders, trading operations, compliance, technology, and client project stakeholders to manage expectations, decisions, timelines, risks, and readiness
Maintain Jira as the system of record for delivery planning, execution, status, risks, dependencies, milestones, defects, change control, and closure activities
Establish and manage project governance cadence, client status reporting, internal delivery reviews, decision logs, RAID logs, dependency tracking, and escalation paths
Coordinate UAT, integration testing, regression testing, FIX testing, exchange or venue certification, performance validation, and go-live dress rehearsals

Benefits

Culture focused on empowering others to accomplish more
Opportunity to lead end-to-end delivery of front office capital markets trading solutions
Work with a diverse team across Product, Engineering, QA, Pre-Sales, Support, and Infrastructure