Product Director - Financial Crime

1d1 day ago

JPMorgan Chase & Co.

London, GB · Full-time · £160,000 – £210,000

About this role

As a Product Director for Financial Crime at J.P. Morgan Personal Investing, you will lead a team that innovates new product offerings and is responsible for the end-to-end product lifecycle for financial crime prevention and detection capabilities. This spans AML, KYC/CDD, sanctions screening, transaction monitoring, and fraud controls, ensuring controls are effective and defensible without creating unnecessary friction.

In this role, you will act as the voice of the customer, developing profitable products that provide customer value while balancing robust regulatory compliance with commercial outcomes. You will guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences, partnering closely with Engineering, Operations, Compliance, and Risk to deliver scalable, resilient, high-quality products.

Our Product team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We work in tribes and squads that focus on specific products and projects, and we're looking for leaders who have a curious mindset, thrive in collaborative squads, and are passionate about building financial crime products that protect customers and the firm.

Depending on your strengths and interests, you'll have the opportunity to move between tribes and squads, working on new investment services, products, and geographies. This role offers the chance to shape financial crime controls from the ground up, leveraging data and metrics to maintain regulatory compliance at scale as products and volumes grow.

Requirements

Deep understanding of how to get a product off the ground, guiding successful product launches and gathering crucial feedback.
Proven ability to strike the right balance between robust regulatory compliance, customer experience, and commercial outcomes.
Strong subject matter expertise in financial crime, including AML, KYC/CDD, sanctions screening, transaction monitoring, and fraud controls.
Experience leading product strategy and end-to-end product development for regulated financial services products.
Ability to collaborate effectively across Engineering, Operations, Compliance, and Risk teams to deliver scalable, high-quality products.
Data-driven mindset with experience using metrics to design and evolve financial crime controls.
Strong leadership skills to guide Product Managers and prioritise business and technical objectives.
Curious, solution-oriented mindset with a commercial acumen and a head for fintech.

Responsibilities

Develops and articulates a clear product strategy that delivers meaningful value to customers and aligns with the firm's broader objectives across AML, KYC/CDD, sanctions screening, transaction monitoring, fraud detection, and case management tooling.
Supports the expansion of our proposition into new investment services, products, and geographies, ensuring financial crime controls are designed in from the outset and scale in a compliant manner across jurisdictions.
Acts as a subject matter expert on financial crime, providing guidance to stakeholders and senior management, and translating global regulations into practical financial crime product capabilities.
Leads discovery efforts and market research to understand the investment platforms and digital banking competitive landscape, integrating insights into the product roadmap alongside Operations and Compliance teams.
Continuously monitors product and customer-journey metrics to identify friction points and iteratively improve journeys, balancing financial crime protection with a seamless investing experience.
Owns the end-to-end product development process for regulated capabilities, ensuring compliance with applicable regulations and internal policies, and that testing and operational readiness are in place ahead of launch.
Designs and evolves financial crime controls leveraging data and metrics to maintain regulatory compliance at scale, balancing customer friction, false positive rates, and operational cost while preserving explainability and defensibility.
Leads change impact assessments and partners with Engineering to translate business and technical objectives into clear priorities.

Benefits

Opportunity to shape financial crime capabilities at a leading global financial institution.
Collaborative squad-based work environment with rotation opportunities across tribes and squads.
Chance to influence the design of new investment services, products, and geographies from the ground up.
Access to cutting-edge data and technology to build scalable, defensible controls.