About this role
Howden is a global insurance group with employee ownership at its heart, united by a shared passion and no-limits mindset. Our strength lies in collaborating as an international team of 24,000 employees across 56 countries. People join for many reasons but stay for our culture—it sets us apart and why employees turn down headhunters.
In this role, you will design, deliver and embed high-impact development solutions that directly support Retail performance and growth. Day-to-day work involves partnering with the Talent Development Lead, HR colleagues and Retail leadership teams to strengthen leadership capability, enhance sales excellence and develop critical skills across priority populations.
This role combines strategic capability partnering with hands-on programme design and facilitation, ensuring initiatives are practical, scalable and aligned to measurable business outcomes. You will work within a supportive, collaborative environment where like-minded people drive change around work-life balance, career progression, sustainability and volunteering.
Howden offers the opportunity to shape development frameworks that directly impact business performance. With employee ownership at the core, you can contribute to a culture that values long-term growth and continuous improvement, while maintaining awareness of emerging practices to enhance Retail offerings.
Requirements
- Proven experience in Talent Development, Learning Business Partnering or Leadership Development within a commercial environment
- Demonstrable experience designing and delivering impactful development programmes
- Strong understanding of leadership and sales capability development
- Excellent communication and stakeholder management skills to build trusted relationships
- Confident facilitator with strong presence and credibility
- Experience evaluating learning effectiveness and linking development to business outcomes
- Ability and experience in diagnostic and needs analysis, translating into commercially relevant learning solutions
- CIPD qualification, coaching accreditation or equivalent desirable
Responsibilities
- Design and deliver structured development programmes for priority leadership and revenue generating roles within Retail
- Strengthen commercial and sales excellence capability through practical, performance-focused interventions
- Embed consistent leadership standards across the Retail branch network
- Identify and address critical skills gaps aligned to Retail strategy and growth priorities
- Partner with HR and Retail leaders to strengthen succession readiness for pivotal roles
- Design targeted development solutions to accelerate high-potential and critical talent populations
- Facilitate engaging and credible sessions for all audiences, adapting delivery approaches to suit different needs
- Evaluate programme effectiveness and continuously refine based on feedback and performance insight
Benefits
- Employee-owned culture that fosters long-term commitment and shared success
- Strong emphasis on work-life balance and career progression
- Opportunities to engage in sustainability and volunteering initiatives
- Collaborative environment with like-minded people driving change
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